edb1540631
Phase 3 Multi-Project CRM Implementation:
- Add UnifiedContact model for cross-project contact linking
- Add Organization model with domain-based auto-detection
- Add ActivityTimeline model for comprehensive interaction tracking
- Add SLATracking model for 24-hour response commitment
- Add ResponseTemplate model with variable substitution
- Add CRM controller with 8 API endpoints
- Add Inbox controller for unified communications
- Add CRM dashboard frontend with tabs (Contacts, Orgs, SLA, Templates)
- Add Contact Management interface (Phase 1)
- Add Unified Inbox interface (Phase 2)
- Integrate CRM routes into main API
Critical Bug Fixes:
- Fix newsletter DELETE button (event handler context issue)
- Fix case submission invisible button (invalid CSS class)
- Fix Chart.js CSP violation (add cdn.jsdelivr.net to policy)
- Fix Chart.js SRI integrity hash mismatch
Technical Details:
- Email-based contact deduplication across projects
- Automatic organization linking via email domain
- Cross-project activity timeline aggregation
- SLA breach detection and alerting system
- Template rendering with {placeholder} substitution
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-Authored-By: Claude <noreply@anthropic.com>
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